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mRecruiter


Overview | Benefits | Features | Pricing | Is mRecruiter For You? | Methodology | Service Guarantee | Signup | Addl. Services | FAQs 

 

FAQs

 

 

How do you offer these services at such a competitive cost?

mRecruiter is enabled by the MatchBoard system, which boosts productivity, quality monitoring, communications and reporting. It also includes several other features which significantly improve efficiency, reduce costs and maintain a high level of quality:

  ·         Productivity increases – using proprietary new technologies we efficiently contact candidates in bulk, carry out high-volume searches, screen and evaluate candidates from multiple sources (3rd party jobs boards, internal resume databanks, etc.), quantitatively compare candidate qualifications, provide more personalized coverage, etc.

·         Lower expenses – A portion of our staff is based in India, and consequently our per-person payroll costs are substantially lower.

·         Volume efficiencies – By pooling the needs of many customers, we are able to amortize overheads and fixed costs over a much larger volume, thereby reducing costs. We can also invest in specialized tools and manpower to improve quality and speed at a minimal per-customer cost.

·         Expedited communications – Our patented software provides full transparency over the Internet and provides you a play-by-play update of the entire recruiting process, making the recruitment outsourcing approach feasible and effective.

These benefits are passed back to you in the form of our value-based pricing.

 

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Are there any additional costs?

There are no hidden or additional costs. However, any Additional Services you request (e.g. technical interviewing, etc.), are available at an additional charge. If you wish to post Help Wanted ads on various Job Boards or in publications that charge a fee, these costs/services are charged for separately.

 

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 Are 'passive' candidates covered?

Passive candidates are covered under Additional Services and are not included in the basic mRecruiter services. Basic mRecruiter services focus on recruiting active candidates who are using the Internet to post their resumes. It is not intended for positions where there is either a known shortage of qualified candidates or where suitable candidates are unlikely to use the Internet for their job searches (although respondents to your print Help Wanted advertising are covered). You can sign up for passive candidate searches for an additional charge. Please contact your mRecruiter representative for more information.

 

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How can I be assured of the quality of mRecruiter services?

One of the goals of the program is to improve the quality of the recruitment process. We address quality by:

  ·         First understanding your business requirements, technical and performance objectives and company culture. Together with you, we clearly identify quality metrics and service levels that need to be met. We assign a dedicated Quality Manager to oversee performance by our team under the program and to interface with you to get feedback, make process changes and resolve problems.

·         Allocating one or more dedicated recruiters with the technical expertise to understand your position requirements – this means you don’t get unqualified resumes.

·         Using proprietary new technologies capable of processing and managing high volumes of resumes to pinpoint qualified candidates from multiple sources as well as communicating efficiently with large numbers of candidates. This way the burden of repetitive tasks is automated saving time for additional quality checks.

·         Efficient monitoring of performance by both our account representatives as well as the off-site team, possible because our software tools track all relevant metrics. This enables us to take corrective action, quickly if standards are not being met.

·         Professional practices – Infinix Corporation has been in the recruiting business for over 17 years and has developed best practices adopted from its own experiences and from the industry on quality and efficiency - processes that you can take advantage of.

 

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 What if I am unhappy with the program after I sign up?

Your satisfaction is guaranteed. We offer a Free, no-obligation trial for 30-days for you to try out mRecruiter on one of your positions. Even after you sign up for a service contract, you can cancel the program any time and receive a pro-rated refund. You can confidently try out the program without risk.

 

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 What if my hiring needs are unpredictable or sporadic throughout the year?

Many companies cannot precisely predict their labor requirements at the beginning of the year, simply because they depend on many external factors. You can however, order a very flexible package of mRecruiter services so that even unanticipated needs can be met, without having to order a lot of services that may lie idle. For example, you can order a number of annual Service Packs based on the number of positions you are confident you will have throughout the year, and then order additional Quarterly or Monthly Add-On packs as your needs come up through the year.

 

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 How will the process work for our needs?

The mRecruiter Methodology describes the initiation steps in detail. At the basic level, after the process has been put in place, you assign an open position to us for fulfillment. Position details can be entered into your MatchBoard screen, or advised via email, fax, phone, etc. Our Account Manager discusses the position with you and understands what the ideal candidate would be like. You would then shortly see a few pre-screened, shortlisted resumes in your MatchBoard or email In Box. You and the Account Manager would fine tune the screening process based on this first response, and also decide on widening the recruitment effort if required. Subsequent candidates submitted to you would be better screened, with the goal that most of them would be judged to be worthy of an interview or further evaluation by you.

Depending on the recruiting steps you have outsourced, candidates are then handed over to you for further evaluation and potential hire, or our staff would continue to manage the shortlisted candidates through the further hiring process, in cooperation with you and your staff.

 

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 Are your recruiters on-site at our facilities?

That depends on the volume and type of mRecruiter services you order. The highest cost savings can be achieved by having all our resources at our own facilities. However, for more high volume recruiting involving multiple positions and/or professions, for additional mRecruiter services ordered, or where a large number of client personnel are involved in the recruiting process, mRecruiter representatives may be assigned to your site. This decision is normally made in consultation with you during the initial planning phase. On-site services are billed separately.

 

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 What additional services are available under the mRecruiter program?

Services are available from the very basic frontline recruiting services up to the full Vendor and Recruitment Management program. At the high end, we provide a full-fledged Vendor Management program based on the MatchBoard system that provides soup-to-nuts responsibility for your positions, applicants, contractors, vendors, time-sheets, invoices, payments, metrics, vendor performance evaluations, etc. Please contact us for more details.

 

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 Which professions are currently supported under the mRecruiter program?

Most common professions are covered. Here is a sample list of professions currently supported: 

q       Information Technology

q       Nursing

q       Physical and Occupational Therapy

q       Medical Technologists

q       Office and Clerical

q       Accounting

q       Sales

q       Education

q       Legal

q       Engineering

q       Pharmaceutical

q       Telecommunications

q       Entertainment

q       Research

q       Banking & Finance

q       Investment

q       Many more…

 

Please contact your mRecruiter representative for more information on how your specific profession or positions may be supported.

 

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